The most common Google Pixel 8 problems and how to fix them

While the Google Pixel 8 isn’t as popular as its iPhone and Galaxy rivals, it’s still an excellent choice for fans of the Android operating system. Together with an intuitive operating system, it offers an impressive camera package and plenty of useful AI tools to help you with your daily tasks. Our Google Pixel 8 review found that despite its lower price tag, it was on par with the expensive Pixel 8 Pro, giving it 4.5 stars and calling it a “Recommended Product.”

But despite this great review, the Google Pixel 8 is not without some drawbacks. From mediocre battery life and poor cell reception to overheating issues and camera app issues, here’s a look at the six biggest Google Pixel 8 problems, as well as tips on how to fix them. Most can be fixed with just a few minutes of tinkering, although other issues may require you to wait a while for Google to push an update to your device. Many of these issues (and solutions) also apply to the Pixel 8 Pro.

Still having problems with your Google Pixel 8? Check out our roundup of the best Android phones in 2024 for replacement.

Andy Boxall / Digital trends

The battery life of the Google Pixel 8 is poor

A number of users have noticed that the Pixel 8 and Pixel 8 Pro don’t last as long as their previous Pixel phones. These issues range from the phone having slightly worse battery life than the Pixel 7 Pro to some particularly concerning cases where the phone’s battery dies halfway through the day and also seems to restart throughout the day.

There’s a big difference between a phone with a disappointingly low battery and a phone that’s clearly broken, so there are a number of soft “fixes” and solutions to this problem.

Solutions:

  • Lower your brightness. The Pixel 8 and 8 Pro both get very bright, so if your phone’s brightness is consistently high it will impact your battery life. Turn it down if it doesn’t need to be that high.
  • Enable energy saving mode. This will slow down performance and limit brightness, but if your phone can’t get through the day, this is a great option.
  • Reduce the resolution. Higher resolutions use more pixels and more pixels require more power. Lower the resolution and it should help your battery power.
  • If you play games, limit the number of games you play.
  • Send it back to Google or whoever you bought it from. This should really only happen in the worst conditions, for example if the battery is completely discharged within a few hours despite not having done anything demanding. That could be a defective battery and it needs to be repaired or replaced.
Google Pixel8

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Poor mobile reception/calling connection

It doesn’t matter how good the “smart” part of a “smartphone” is if the “phone” part is crap, and many people complain that cellular connectivity on the Pixel 8 and 8 Pro is spotty or just flat-out. The culprit here is likely the modem Google uses in its Tensor G3 processor, but it’s also possible that the carrier signal is weak in your area. Of course, it’s also likely that it’s a combination of the two, especially if you’ve used the same carrier on previous phones and haven’t encountered these issues before. One Reddit user noticed that the mobile network connection was disconnected when his phone connected to Wi-Fi. If that’s the case for you, you may have to wait for a fix from Google.

Solutions:

  • Change carriers. Another provider in your area may have better reception, and switching to a new one may solve your problems. This may not be possible for people with a contract.
  • Switch to an eSIM. One Pixel 8 owner noticed that switching from a physical SIM card to an eSIM improved connectivity.
  • Wait for bug fixes from Google. If some part of the software is to blame, and you don’t mind waiting (and your problems aren’t too bad), then waiting for bug fixes from Google may be your best option.
  • If the problem is really serious, returning the device to the seller may be the best option.

Joe Maring / Digital trends

A slow or unresponsive touchscreen

There seems to be a few gremlins ruining the works in the Pixel 8 Pro, as a few people have noticed that their phone’s touchscreens are slow to respond or even unresponsive at all. We’re long past the heyday of having extra navigation buttons on our smartphones, so not being able to control your phone is essentially a death blow if this continues. This issue has only really been reported on the Pixel 8 Pro so far, so it could be down to the new OLED panel Google is using in that phone. One person even noticed that the problem only occurred while charging their phone wirelessly, which is strangely specific but has been confirmed as an issue by other users.

Solutions:

  • If your touchscreen becomes completely unresponsive and you are unable to use your phone, you will need to return it to the seller for repair or replacement. You may need to borrow someone else’s phone to make calls.
  • If it’s a sporadic problem and you’re willing to wait, then waiting for a patch from Google is a good idea. It could be software-based and would therefore be a big target for Google.

Andy Boxall / Digital trends

The Google Pixel 8 overheats

By most accounts, this isn’t as bad an issue as it is with phones like the Pixel 6 and Pixel 7, but some Pixel 8 devices reach uncomfortable temperatures during use. This is a particularly annoying problem because it not only prevents you from using your phone but can also cause you actual pain. Fortunately, that’s unlikely, and as a potential benefit, someone else with a Pixel 8 Pro could use its temperature sensor to tell you how warm your phone is. Oh sorry, too early?

This may be a situation you have to learn to live with. If it becomes a widespread enough problem, Google could release a patch that reduces the processor’s power, but that probably won’t happen unless there are a lot of reports about it.

Solutions:

  • Use power saving mode to reduce the amount of power the processor uses – and the heat it generates as a result.
  • Keep your phone out of direct sunlight.
  • Perform a restart or a factory reset. If you have an app running in the background that is using too many resources, this can be resolved by restarting. If the issue still persists then you should consider doing a factory reset. However, keep in mind that this will erase all your data from your phone. So make sure you backup your data.

Joe Maring / Digital trends

‘Bumps’ behind the screen

The display on the Pixel 8 and 8 Pro is beautiful, but a few people have noticed noticeable bumps and ridges on their phone screens. Although difficult to spot, more than a few Pixel 8 and 8 Pro owners have noticed this issue and brought it to the attention of the entire community. The culprit, while not officially confirmed, seems likely to be some springy “arms” that help hold the display panel in place. These arms appear to put pressure on the panel, causing small amounts of distortion. While it’s possible that this is purely cosmetic and won’t cause any damage in the long run, a number of buyers have taken exception to the idea of ​​such a premium phone having such shoddy construction, and are attempting to return their phones.

Solution:

  • There is only one solution here: return your smartphone, if the seller allows it. Otherwise, if you can ignore them, it might be worth hoping that no permanent damage will be done to the screen over time.

Joe Maring / Digital trends

The camera app is not working

The camera on the Pixel 8 and 8 Pro is phenomenal, so it’s crushing that it doesn’t work, according to quite a few people on Reddit. Although most of the complaints so far have only been found in one thread, they are notable enough to be worth mentioning. Quite a few of these issues are consistent, and many people have their own different variations on the theme, but the general overview is the same: the camera app just doesn’t work. One user went to great lengths to try the usual solutions, but nothing seemed to work. Common factors include the main Camera app not working while other apps with cameras do, problems opening the camera, and weird green lines across the front and back camera views.

Solutions:

  • A restart is always worth a try.
  • Try a factory reset as above. Keep in mind that this will cause you to lose all your saved data, so make sure you back up what you don’t want to lose.
  • If none of that worked, it’s time to send that device back to where it came from. Contact your seller and arrange a return, repair or replacement.

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